Returns & Refunds

We want you to be happy with your purchase. You may request a return within 14 days of receiving your order.

Faulty or incorrect items: contact us with a photo and we will arrange a refund or replacement — no need to return the item.

Unwanted items: return to our address below in original condition; refund issued on receipt. Return postage is the customer's responsibility for unwanted items.

To start a return, email [email protected] with your order number.

Returns address: Phones Repair Center Ltd, 124 High Street, Bangor, Gwynedd, LL57 1NT.